Safe Booking


At PAM Resorts, your unforgettable journey starts long before you arrive. To ensure your peace of mind and a seamless reservation process, we’ve put together a helpful checklist with essential tips, care details, and security measures.

Online Booking

Official Websites

Booking directly through our official website is the easiest way to secure your stay at RCD Resorts. Are you traveling soon? Feel free to visit our official hotel websites, enjoy exclusive offers, special pricing, and the confidence of knowing your reservation is in good hands.

Explore our official all-inclusive websites

Visit our official European Plan websites

Check Out

Steer Clear of Fraud Charges

Unfortunately, some scammers may try to impersonate PAM Resorts by using fake online payment platforms. We’re here to help you recognize and avoid these scams, ensuring your booking experience is safe and secure.

For your protection, always use our official payment channels. Be cautious of unauthorized platforms, such as:

www.buy.stripe.com
www.toditopay.com
www.openpay.mx
www.evopayments.mx
www.pago.clip.mx
www.jiraffee.com
www2.ipg-online.com

Your safety is our priority. Stick to our official website and trusted payment methods for a worry-free booking experience!

On the Phone

Direct and Trustworthy

Our dedicated team is here to answer your questions, personalize your experience, and provide secure assistance every step of the way.

Official Contact Numbers:

US/CA: 855-945-8477

Rest of the World: +52-998-980-3018

Please note: Our phone lines are strictly for inbound calls. PAM Resorts will never make an outbound call to you from these numbers.

In Your Inbox

Authentic Communications

Our official emails are designed to enhance your PAM Resorts experience every step of the way. Be sure to verify that emails come from our official addresses:

Official news email: RCDhotels@mkt.rcdhotels.com

Official customer service email: support@rcdhotels.com

Be cautious of emails from other senders, as they may not be safe for your booking experience.